*The above map reflects estimated shipping times for UPS Ground only. These are not guaranteed.
SHIPPING INFORMATION:
*UPS orders may ship with signed delivery confirmation required.*
Card holder must sign for package delivery.
SAME DAY SHIPPING .... others claim it, but Trinity delivers.
PLACE YOUR ORDER BY 1 PM EST AND IT WILL SHIP THE SAME DAY *
We pride ourselves on many things, but one aspect that sets Trinity apart from most other online airsoft retailers is our incredibly fast shipping.
Tired of waiting on the "other guys" to ship the stuff you paid for 5 days ago? Trinity can get your order to your door before many other companies even get it boxed! We boast that 99% of our customer's orders ship within 24 hours and guarantee* Same Day Shipping when "RUSH SERVICE" is selected*.
We have dedicated and experienced staff ready and waiting to check and safely ship your order the same day you place it! There are some exceptions, but we boast that 99% of all orders received before 1:00pm EST Mon-Fri ship the very same day. Most orders are checked, boxed and shipped within minutes.
We stock all of the items we sell (no drop shipping) and we do not take back orders. In fact, our website is so intelligent that it will not let you order any item that we do not have in-stock. Upfront and honest, that is how we take care of our players.
So if you want your gear and you want it quick, then Trinity is the only choice.
SAME DAY SHIPPING .... others claim it, but Trinity delivers.
PLACE YOUR ORDER BY 1 PM EST AND IT WILL SHIP THE SAME DAY *
We pride ourselves on many things, but one aspect that sets Trinity apart from most other online airsoft retailers is our incredibly fast shipping.
Tired of waiting on the "other guys" to ship the stuff you paid for 5 days ago? Trinity can get your order to your door before many other companies even get it boxed! We boast that 99% of our customer's orders ship within 24 hours and guarantee* Same Day Shipping when "RUSH SERVICE" is selected*.
We have dedicated and experienced staff ready and waiting to check and safely ship your order the same day you place it! There are some exceptions, but we boast that 99% of all orders received before 1:00pm EST Mon-Fri ship the very same day. Most orders are checked, boxed and shipped within minutes.
We stock all of the items we sell (no drop shipping) and we do not take back orders. In fact, our website is so intelligent that it will not let you order any item that we do not have in-stock. Upfront and honest, that is how we take care of our players.
So if you want your gear and you want it quick, then Trinity is the only choice.
Shipping Info (please read carefully)
Most orders usually ship within 24 hours if placed during normal business hours (Mon-Fri by 1:00pm EST).
Most deliveries should be received within 2-5 business days via standard UPS Ground Service, depending on your location. See UPS Shipping Map (above) for more information.
Most deliveries to locations near VA may only take 1-2 days with standard Ground service. We do offer several UPS shipping options if you need your gear faster.
Most orders usually ship within 24 hours if placed during normal business hours (Mon-Fri by 1:00pm EST).
Orders placed after 1:00pm EST will ship the next business day unless "RUSH SERVICE" is selected.
Orders that select "RUSH SERVICE" will be shipped the same day if they are received by 4:30pm EST Mon-Fri. The Rush Service option has a fee of $3.00 but will push your order to the front of the line and guarantee your order ships the same day (as long as it meets all of our security requirements and credit card verifications).
Orders placed Friday afternoon through Sunday evening, typically ship on Monday.
Orders that select "RUSH SERVICE" will be shipped the same day if they are received by 4:30pm EST Mon-Fri. The Rush Service option has a fee of $3.00 but will push your order to the front of the line and guarantee your order ships the same day (as long as it meets all of our security requirements and credit card verifications).
Orders placed Friday afternoon through Sunday evening, typically ship on Monday.
Most deliveries to locations near VA may only take 1-2 days with standard Ground service. We do offer several UPS shipping options if you need your gear faster.
Help Us Ship Your Order
* We strongly recommend that all orders are shipping to the verified billing address that is on file with your credit card company. "Rush Service" orders must be shipping to a verified billing address (no exceptions).
Any order not shipping to a verified billing address may be delayed even if Rush Service is selected. Trinity Airsoft is not liable nor responsible for delays and will not refund any fees if this occurs. It is best to ship your order to the exact same address where you receive your credit card statements.
It is also highly recommended that you provide us with the exact billing phone number which your credit card company has "on file" for you. This is usually a land-line (not a cell phone). Providing any other, non-verifiable, phone number may delay or void the shipping process.
* We strongly recommend that all orders are shipping to the verified billing address that is on file with your credit card company. "Rush Service" orders must be shipping to a verified billing address (no exceptions).
Any order not shipping to a verified billing address may be delayed even if Rush Service is selected. Trinity Airsoft is not liable nor responsible for delays and will not refund any fees if this occurs. It is best to ship your order to the exact same address where you receive your credit card statements.
It is also highly recommended that you provide us with the exact billing phone number which your credit card company has "on file" for you. This is usually a land-line (not a cell phone). Providing any other, non-verifiable, phone number may delay or void the shipping process.
Local Pick Up
If you live near our warehouse, you can save the shipping cost and pick your order up. Only select this option if you are picking up your order at our warehouse. Trinity will not "ship" any order which has selected Local Pick Up. Local pick up customers must have a copy of the online receipt. Pick up only between the hours of 9am-5pm Mon-Fri EST. Trinity does not have a retail store as of Aug 17th 2007 so this option is for pick up only, no shopping. Sorry.
If you live near our warehouse, you can save the shipping cost and pick your order up. Only select this option if you are picking up your order at our warehouse. Trinity will not "ship" any order which has selected Local Pick Up. Local pick up customers must have a copy of the online receipt. Pick up only between the hours of 9am-5pm Mon-Fri EST. Trinity does not have a retail store as of Aug 17th 2007 so this option is for pick up only, no shopping. Sorry.
Need Your Gear Fast ?
For the fastest possible shipping, please consider the "RUSH SERVICE" option especially if you are placing your order after 1pm noon EST.
We also offer several UPS shipping options - such as Next Day Air, 2 Day Air, and 3 Day Select. Please be aware that orders placed late in the evening (EST) may not go out the same day. UPS cutoff time is 4:30pm EST. Any orders placed after this time may not ship until the following business day.
UPS does not consider weekends (Sat / Sun) as transit days.
UPS does not consider the day the order is placed and/or ships on as a transit day.
UPS does not consider holidays as transit days.
For the fastest possible shipping, please consider the "RUSH SERVICE" option especially if you are placing your order after 1pm noon EST.
We also offer several UPS shipping options - such as Next Day Air, 2 Day Air, and 3 Day Select. Please be aware that orders placed late in the evening (EST) may not go out the same day. UPS cutoff time is 4:30pm EST. Any orders placed after this time may not ship until the following business day.
UPS does not consider weekends (Sat / Sun) as transit days.
UPS does not consider the day the order is placed and/or ships on as a transit day.
UPS does not consider holidays as transit days.
For example:
1) Orders placed on Friday before 4:30pm EST, shipping by Next Day Air, will arrive on the following Monday (not Saturday). If placed after 4:30pm EST order will arrive the following Tuesday.
2) Orders placed on Thursday before 4:30pm EST, shipping by 2nd Day Air, will arrive on the following Monday (not Saturday). If placed after 4:30pm EST order will not arrive until following Tuesday.
3) Orders placed on Wednesday before 4:30pm EST, shipping by 3 Day Select, will arrive on the following Monday (not Saturday). If placed after 4:30pm EST order will arrive following Tuesday.
Again, to expedite your shipping, please make sure that you are shipping to your verified billing address. For more information, please see the "Help Us Ship Your Order" section above.
2) Orders placed on Thursday before 4:30pm EST, shipping by 2nd Day Air, will arrive on the following Monday (not Saturday). If placed after 4:30pm EST order will not arrive until following Tuesday.
3) Orders placed on Wednesday before 4:30pm EST, shipping by 3 Day Select, will arrive on the following Monday (not Saturday). If placed after 4:30pm EST order will arrive following Tuesday.
Again, to expedite your shipping, please make sure that you are shipping to your verified billing address. For more information, please see the "Help Us Ship Your Order" section above.
Holidays & Weekends
No orders will ship on Holidays or Weekends. If UPS is closed Trinity may still be open to process your order, however, UPS will not pick up. Typically, we are open every weekday except for actual Holidays. UPS' schedule may differ. If you have any questions please call us at: 276-328-8989.
No orders will ship on Holidays or Weekends. If UPS is closed Trinity may still be open to process your order, however, UPS will not pick up. Typically, we are open every weekday except for actual Holidays. UPS' schedule may differ. If you have any questions please call us at: 276-328-8989.
Liability
Trinity Airsoft will not be held liable for any damage, loss, or delay on the part of the shipping company. Trinity Airsoft automatically insures all UPS packages for $100. We also offer additional shipping insurance, at checkout, if you would like to insure your order for an additional amount. We strongly recommend the purchase of additional UPS insurance.
Trinity Airsoft will not be held liable for any damage, loss, or delay on the part of the shipping company. Trinity Airsoft automatically insures all UPS packages for $100. We also offer additional shipping insurance, at checkout, if you would like to insure your order for an additional amount. We strongly recommend the purchase of additional UPS insurance.
UPS vs USPS
Trinity ships via UPS (brown truck). Select items may be shipped by US Postal Service at your request. Any item(s) shipped by US Postal Service will not have a tracking number and will carry no form of insurance. Any damage or loss of orders shipped by US Postal Service is the responsibility of the customer and Trinity Airsoft assumes no liability in any form. If you want your order to ship via US Postal Service, you must contact us before you place your order to make arrangements.
Trinity ships via UPS (brown truck). Select items may be shipped by US Postal Service at your request. Any item(s) shipped by US Postal Service will not have a tracking number and will carry no form of insurance. Any damage or loss of orders shipped by US Postal Service is the responsibility of the customer and Trinity Airsoft assumes no liability in any form. If you want your order to ship via US Postal Service, you must contact us before you place your order to make arrangements.
Upon Delivery (receipt of your shipment)
* Please inspect your boxes carefully before accepting delivery. If there is any evidence of damage, immediately notify the driver. If boxes appear to be damaged, it is your responsibility to inspect the merchandise, in the presence of the driver, or inform the driver that you wish to Refuse Delivery.
If this occurs, please contact us as soon as possible. We will do everything we can to help. If you refuse delivery, the item(s) will ship back to Trinity Airsoft, at our expense. Upon arrival, we will inspect the shipping box as well as the items. If we determine any damage, we will ship a new box to you. If, upon inspection, we determine there to be no evidence of damage, it is your responsibility to pay the return shipping charges back to you.
If the item(s) are requested to be "returned" by you, then a 20% fee will apply in addition to all shipping costs. Please see our Return Policy section for more information about Warranty, Cancellation, Returns, Additional Fees, and other important Shipping Costs.
* Please inspect your boxes carefully before accepting delivery. If there is any evidence of damage, immediately notify the driver. If boxes appear to be damaged, it is your responsibility to inspect the merchandise, in the presence of the driver, or inform the driver that you wish to Refuse Delivery.
If this occurs, please contact us as soon as possible. We will do everything we can to help. If you refuse delivery, the item(s) will ship back to Trinity Airsoft, at our expense. Upon arrival, we will inspect the shipping box as well as the items. If we determine any damage, we will ship a new box to you. If, upon inspection, we determine there to be no evidence of damage, it is your responsibility to pay the return shipping charges back to you.
If the item(s) are requested to be "returned" by you, then a 20% fee will apply in addition to all shipping costs. Please see our Return Policy section for more information about Warranty, Cancellation, Returns, Additional Fees, and other important Shipping Costs.
Age Verification
The person signing an airsoft gun delivery MUST BE 18 years or older. NO EXCEPTIONS.
The person signing an airsoft gun delivery MUST BE 18 years or older. NO EXCEPTIONS.
Pressurized Gas
Any pressurized gas (Green Gas, Silicone Lube, 134a, etc...) CANNOT SHIP BY AIR. These items must ship via regular Ground Service.
If any non-ground order is placed with these items included, the order will be delayed and will ship by Ground Service. NO EXCEPTIONS. If you want to have your gas shipped separately from your other items, then please place 2 separate orders. If you place any type of air / express order (Next Day Air, 2nd Day Air, etc...) and have pressurized gas on the order, you will forfeit your additional shipping fee and we will ship the entire order by standard Ground service. All pressurized gas items have a disclaimer, typed in "red", which clearly states they cannot be shipped by AIR service.
Any pressurized gas (Green Gas, Silicone Lube, 134a, etc...) CANNOT SHIP BY AIR. These items must ship via regular Ground Service.
If any non-ground order is placed with these items included, the order will be delayed and will ship by Ground Service. NO EXCEPTIONS. If you want to have your gas shipped separately from your other items, then please place 2 separate orders. If you place any type of air / express order (Next Day Air, 2nd Day Air, etc...) and have pressurized gas on the order, you will forfeit your additional shipping fee and we will ship the entire order by standard Ground service. All pressurized gas items have a disclaimer, typed in "red", which clearly states they cannot be shipped by AIR service.
Alaska, Hawaii, APO and Foreign Orders
If you are located at an address outside the continental 48 states, please contact us via email regarding your intended order. Our website will not allow any orders to be placed where the address is outside the lower 48 states.
You can contact us Mon-Fri 8am-5pm EST or anytime by email (sales@trinityairsoft.com) and we will be glad to help.
If you are located at an address outside the continental 48 states, please contact us via email regarding your intended order. Our website will not allow any orders to be placed where the address is outside the lower 48 states.
You can contact us Mon-Fri 8am-5pm EST or anytime by email (sales@trinityairsoft.com) and we will be glad to help.
Fees
Any order canceled after it has been placed, but before it has shipped, will incur a 10% fee.
Any order canceled or returned or refused after it has shipped will incur a 20% fee plus all shipping costs.
Any order canceled after it has been placed, but before it has shipped, will incur a 10% fee.
Any order canceled or returned or refused after it has shipped will incur a 20% fee plus all shipping costs.
Be Smart. Be Safe.
Airsoft guns should be handled carefully. Please follow all laws associated with ownership, transportation, ownership, and usage. Never remove or alter the colored tip on your airsoft gun. Always transport in an approved gun case or gun bag. Never display in public. For more information, please contact your local law enforcement officials.
** Please see our Returns Policy section for more information about Warranty, Cancellation, Returns, Additional Fees, and other important Shipping Costs. **
Airsoft guns should be handled carefully. Please follow all laws associated with ownership, transportation, ownership, and usage. Never remove or alter the colored tip on your airsoft gun. Always transport in an approved gun case or gun bag. Never display in public. For more information, please contact your local law enforcement officials.
** Please see our Returns Policy section for more information about Warranty, Cancellation, Returns, Additional Fees, and other important Shipping Costs. **
